Difficult Conversations Online: How to Teach Civilly in an Uncivil Environment

To register for this webinar please follow this link: https://attendee.gotowebinar.com/register/6625635489043494156?source=Michigan. Sessions are free and available only to members of the Michigan library community. Registrants will receive instructions and a link to attend the session directly from PCI after they register.

Conspiracy theories, misinformation, cyberbullying, arguments and much more happen online every second of the day. Librarians frequently interact with their patrons in this fraught environment. How can we teach civil discourse with so much incivility?

Carrie has taught college online and in-person since 2015 and holds certifications in online teaching. She has also taught K-12 students’ digital etiquette and how to better communicate online in her work as founder of the mission-based company Digital Respons-Ability.

In this interactive and informative program you will learn:

• How to create a Netiquette guide and policy
• The basics of digital etiquette
• When to remove, report and/or respond to disruptions online
• Techniques to defuse online tensions
• Why we share misinformation online

Instructor: Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She is the author of the book Teen Fandom and Geek Programming with Rowman & Littlefield and her new book Digital Citizenship: Teaching and Practice from the Field comes out in fall 2019.

She is the founder of Digital Respons-Ability, a mission-based company that educates students, parents and educators on digital citizenship. She is also a college instructor, event planner who regularly writes on technology for various media outlets.

PCI Webinars are recorded and available to members of the Michigan library community in the Library of Michigan's Niche Staff Skills Academy about a week after they air. New webinars will be in the New category for several weeks. You do not need to register for a webinar in order to view it later in the Staff Skills Academy.
 

This project was made possible in part by the Institute of Museum and Library Services and the Library of Michigan.